Warranty/Manual
Warranty
Need to Send a Suppressor in for Service? Let’s Get You Taken Care Of.
At Off Grid, we stand behind the quality of every suppressor we manufacture. If your suppressor requires repair or servicing, we’re here to help—but due to federal regulations, there are important steps you must follow before shipping your unit.
Step 1: Contact Our Service Department
Call us first at [218-657-2264] to begin the return process.
Do not ship your suppressor without prior authorization.
An Off Grid representative will:
- Review the issue you're experiencing
- Provide return approval if needed
- Explain next steps for preparing your shipment
- Supply the required BATF documentation and shipping details
Do Not Ship Without Prior Contact
Federal law (including BATFE regulations) requires specific documentation for suppressor returns. Shipping a suppressor without the correct forms may result in delays or violations.
We will provide:
- BATF-compliant return instructions
- Required forms (e.g., Form 5 or repair letter)
- Shipping address and packaging guidelines
- A return authorization number (if applicable)
Manual
Off Grid Suppressors use state of the art manufacturing along with patented technology to bring our customers high performing suppressors. All of Off Grid Suppressors are single piece units with non-removable parts, the suppressors are direct thread units.
- .22 Caliber - Titanium
- 5.56 is manufactured in both Titanium and Inconel
- 7.62 is manufactured in both Titanium and Inconel
Ammunition: Always use good quality factory new ammunition in your firearm. Avoid using Wildcat or reloaded ammunition with your Off Grid suppressor.
In order to reduce the risk of baffle strike, it is important to ensure that your barrel threads are aligned with the bore axis of your weapon barrel.
Off Grid Suppressors are manufactured with either 1/2x28 or 5/8x24 threads and the suppressor threads directly on the barrel. Check thread tightness often. All direct thread suppressors will loosen up with use. A loose suppressor will shift the point of impact and can also result in baffle strikes.
Before use, make sure that the suppressor is firmly and rigidly mounted to the firearm. Failure to do so could result in damage to your firearm and suppressor. Visually inspect the suppressor after it is mounted in order to confirm it is mounted straight to the centerline of the bore. If the suppressor is not in line with the bore do not fire the firearm.
Once properly mounted your suppressor requires break-in. The first shot may be compromised until the suppressor is shot 5 to 10 times after which it is broke-in.
CAUTION: When removing the suppressor from your firearm be extremely cautious as the temperature of the suppressor could cause burns and or personal injury.
Off Grid suppressors require very little maintenance. It is important to keep the threads clean on both the suppressor and the firearm. Always use thread adapters on your firearm when the suppressor is not attached. Using a gun oil on the threads on occasion is recommended. There are no parts inside the suppressor as it is manufactured as one unit.
Each suppressor is finished with a high quality Cerekote. It is extremely durable and performs under high temperatures. It is important to understand that some solvents could be harmful to the exterior finish. Soaking the suppressor in solvents is not recommended. Do not run cleaning patches or use other methods of putting objects inside the suppressor to clean. Any questions regarding the performance of your suppressor please contact Off Grid customer service.
Off Grid Suppressors is not responsible for damages or injuries due to the misuse or unintended use of its products. Firearms and firearm accessories are potentially dangerous. Precaution and safety must always be taken in order to prevent damage to your firearm, and or injury/death to yourself and others
WE PROVIDE A LIMITED LIFETIME WARRANTY AGAINST ALL MANUFACTURING DEFECTS.
Off Grid Suppressors provides a lifetime warranty against all manufacturing defects and damages caused by the normal use of this product. The manufacturer will repair or replace free of charge any suppressor that is deemed defective under normal use.
Conditions not covered under this warranty are but not limited to; modifications to the suppressor, abuse, neglect, use of low quality ammunition and or reloaded ammunition. Off Grid Suppressors assumes no liability or responsibility for damages and or bodily injury caused by such acts. Using this product in situations in which the product was not intended can cause harm to the suppressor and or the operator.
We will replace, free of charge, any product manufactured by Off Grid Suppressors that is deemed to have manufacturing defects.
The product is sold “as is” with no further implied contractual rights or warranties beyond those expressly stated herein.
Product MUST be registered within 90 days from date of approval to be eligible for warranty.
The warranty extends to the original registered owner and excludes products damaged due to normal wear and tear, unauthorized modifications, embellishments or alterations, improper use, improper maintenance, improper installation, accident, misuse, negligence, damage, or if the product is used for a purpose for which it was not designed or used not in accordance with the product instruction.
*** Using ammunition types or barrel lengths that are not specified in the products online user manual, is considered improper use. Unauthorized product modification automatically voids the Off Grid Suppressors warranty.
Off Grid Suppressors will use reasonable discretion to determine the validity of warranty claims. Replacement of discontinued products is subject to inventory availability. Off Grid Suppressors may offer a comparable newer model as a replacement if necessary.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
Off Grid Suppressors assumes no liability for damages or bodily injury caused by such acts or omissions as previously described. Abuse and neglect are defined as usage outside of the reasonable scope for which the product is intended, thus, contributing to the accelerated and unreasonable premature wear of the suppressor itself. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
All products returned under warranty are subject to inspection. If a warranty inspection is indicated, then the owner must contact our customer service department at 218-657-2264
An Off Grid Suppressors representative will make arrangements for return of the suppressor. Off Grid Suppressors strives to process warranty claims as soon as possible.
DO NOT SHIP THE SUPPRESSOR FOR INSPECTION WITHOUT FIRST CONTACTING SALES AND DO NOT SHIP IN ANY EVENT WITHOUT A COPY OF THE APPROVED RETURN MERCHANDISE AUTHORIZATION(RMA) AND ATF FORM.
Replacement suppressors are required to go through a new ATF approval process due to having a new serial number.
If for any reason your suppressor is not eligible for repair or replacement, you may purchase a replacement suppressor for 50% off the listed MSRP for a same or similar suppressor. Please contact our sales department for further details and requirements.
In order to be registered for Warranty you must register your product: Product Registration Form
Call our service department at 218-657-2264 to work out arrangements for return of your suppressor for repair. Do not ship your suppressor for repair without contacting Off Grid. An Off Grid representative will provide next steps for shipping the units and provide the information required to ship such as BATF Forms.
Owning a suppressor is not legal in every state. Please understand your jurisdiction and the legal process for owning and possessing a suppressor in your state. If you have any questions regarding owning a suppressor please contact your local law enforcement or BATF office. It is important to understand that suppressors are an NFA item and highly regulated by the Government. Always maintain proper BATF documentation with your suppressor.
Registering your suppressor helps us provide you with the highest level of support, ensures accurate warranty coverage, and keeps you informed about product updates, safety notices, and exclusive offers.